Our Careers

About the job

Hiring: Data Analyst – Entry Level / Operations Support

Overview:

We are looking for a Data Analyst to join our team, supporting Call Centre operations with data-driven insights and real-time decision-making. This role is ideal for someone with a foundational knowledge of data analysis and a desire to work in a dynamic environment where they can grow their skills. You’ll have the opportunity to collaborate with multiple departments and learn on the job.

What we offer:

• Competitive base salary
• Growth Opportunities into Leadership Roles - Career Plans in Place!
• Generous vacation and personal time allotments
• Comprehensive health and dental benefits, fully covered by the company, including Employee Assistance Program (EAP)
• Continuous professional development opportunities and training initiatives

Key Responsibilities:

• Analyze and interpret real-time data to assist in decision-making.
• Create and present insightful reports derived from large datasets to enhance operational performance.
• Collaborate with Call Centre teams to streamline processes and identify efficiency improvements.
• Utilize various data analytics tools and software to monitor, analyze, and report on data trends.
• Develop innovative methods and strategies to approach data analysis tasks effectively.
• Understand and adhere to job expectations, adjusting analysis as needed to meet changing business requirements.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Data Science, Statistics, Business, Economics) or equivalent work experience.
• Some experience in data analysis through internships, relevant coursework, or job experience is preferred.
• Advanced proficiency in Excel.
• Basic proficiency in coding languages like SQL and Python would be an asset but is not required.
• Familiarity with CRM systems and the ability to learn new systems quickly.
• Strong attention to detail, with experience cleaning and managing datasets.
• Ability to support data-based decision-making in real time.
• Ability to work effectively with different teams and foster cross-functional collaboration.
• Independent, self-starter attitude with the ability to effectively manage time and prioritize tasks.

Who we are:

With operations in Canada and US, Insurance Supermarket Group of Companies, including Specialty Life Insurance, is one of the largest and fastest growing independently owned Insurance Technology companies in North America. We offer comprehensive Life Insurance products that help many North Americans with their life insurance needs. Over 250,000 Canadians a year have relied on our advice, and we have provided more than 10 billion dollars in insurance coverage.

Our team of professionals has been proudly helping Canadian consumers with their life insurance needs for over 17 years. Our employees are professional, proactive, passionate, team players and persevere in the face of challenges.

We hire individuals based not only on their expertise, but also on their passion for helping others, and those who live by our core values every day. Our position will appeal to individuals who want to work for an exciting and growing organization and are mature and self-motivated – we look forward to meeting you!

Specialty Life is also committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the recruitment process.

If you can confidently demonstrate that you meet the criteria above, we encourage you to contact us as soon as possible.

Make your mark. Apply today!