Postal Service Disruption - Specialty Life Insurance

Potential postal service disruption

If postal services are interrupted, Specialty Life Insurance will be unable to send or receive mail through Canada Post. As an insured individual or beneficiary, you may be encouraged to use alternative communication channels such as our online client support page or telephone.

Please be assured that Specialty Life Insurance remains dedicated to delivering all priority documents electronically.

For further details, please refer to our FAQ section below.

Will Specialty Life Insurance still be able to send and receive mail during a strike or lockout?

If postal services are disrupted, Specialty Life Insurance will be unable to send or receive mail through Canada Post.
We encourage you to use our alternative communication channels to stay connected.
We remain committed to promptly delivering all priority documents electronically.

What other methods can I use to contact Specialty Life Insurance?

You can reach Specialty Life Insurance in several ways:

Online: https://specialtylifeinsurance.ca/client-support.html
Email: info@specialtylifeinsurance.ca
Phone: 1.877.754.5404

Can I deliver my mail in person to Specialty Life Insurance head office?

If postal services are disrupted, you can drop off your mail at the Specialty LIfe Insurance head office.
Please contact us before visiting the office.

Our address and opening hours are as follows:

8000 Jane Street
Tower A, Suite 101
Concord, Ontario
Monday - Friday 9am - 5pm

Will a document I recently mailed still be processed?

We will continue to receive and process mail as long as postal services are operational.
In the event of a disruption, please use alternate methods for assistance:

Online: https://specialtylifeinsurance.ca/client-support.html
Email: info@specialtylifeinsurance.ca
Phone: 1.877.754.5404

How can I submit my claim form to Specialty Life Insurance?

Please email a copy of your claim form to claims@slinsurance.ca

How can I check the status of my claim?

Please email us at claims@slinsurance.ca

Your questions have not been answered?

Please contact us:

Email: info@specialtylifeinsurance.ca
Phone: 1.877.754.5404